Automatically thank customers and send short surveys with hand-crafted emails.
Turn real customer feedback into positive online reviews.
Track progress and manage reports in one location.
WaveReview is an excellent email tool that helps my business tremendously by automating and keeping track of emails sent to my customers. It’s only been a month since I joined, and there has already been improvement made to the functionality of an already well made service. The support is also top notch. WaveReview rocks!Chris B
They have a really AWESOME offering, that I find to be in great demand for my market.
I appreciate the commitment and style of the people at WaveReview. Personally, I think they have a really winning service.Mark Lohman
We have about a 40 percent conversion rate on guests that have left reviews on our property since we started using the service.
My experience with WaveReview has been excellent. We’ve had great results.Luisa Viteri
Retain Your Clients
WaveReview increases the frequency and effectiveness of customer interaction. Each customer receives a warm survey after you’ve already opened a dialog, therefore boosting the overall response rate. Negative reviews are filtered and sent an auto-apology, while also being escalated to a manager to resolve before the customer has a chance to complain online, thus enhancing satisfaction and retention.
Online Influence Trend Tracker SurveyCone Communications
Harness Your Online Influence
Enhance your image and build your reputation by targeting your most supportive customers. Proactively reach out to them via our targeted and tracked automated emails, and assist them in spreading the positive news about your brand. More positive reviews will boost your online rankings and this will translate into more business.
Local Consumer Review Survey 2013BrightLocal.com
Increase Your Positive Reviews
Reviews are becoming make or break for all businesses today. They’re so important in fact, we only concentrate on increasing your reviews and ratings. That’s our sole focus. Whether you are an Amazon merchant, an online ecommerce site, a hotel, spa, or some other type of business, we can help you. Our application is flexible enough to send your positive customer comments to the social review channel of your choice – Yelp, Google, Facebook, TripAdvisor, Amazon or your own website.
Harvard Business School Michael Luca